l897 Terms & Conditions — Your Rights & Responsibilities

1 General Provisions & Definitions

These Terms & Conditions (hereinafter referred to as "Terms") form a legally binding agreement between the l897 platform and its users. This agreement is provided in English for Bangladeshi users.

The key terms used in these Terms are defined as follows:

• "Platform" — l897's website, mobile site, and all associated digital services.
• "User" or "You" — any person who has registered on the l897 platform or is using its services.
• "Account" — a user's personal account created through registration on the platform.
• "Bonus" — any promotional benefit, cashback, or reward offered by l897.
• "Real Money" — actual funds deposited into a user's account.

l897 reserves the right to amend these Terms at any time. Users will be notified appropriately of any significant changes.

2 Account Registration & Verification

2.1 Registration Requirements

To open an account on l897, users must meet the following conditions. Each person may operate only one account. Creating multiple accounts is strictly prohibited and may result in the closure of all associated accounts.

• All information provided at registration must be accurate, complete, and up to date.
• Users must use their real identity — opening an account under someone else's identity is prohibited.
• Keeping the account password confidential is the user's own responsibility.
• Accounts may not be transferred or sold to third parties.

2.2 Identity Verification

l897 reserves the right to verify a user's identity at any time. Identity documents may be requested before processing a withdrawal or if suspicious activity is detected on an account. Withdrawals may be temporarily suspended until verification is complete.

3 Age Requirements & Legal Compliance

By accessing our platform, you confirm that you are at least 21 years of age. If l897 determines that a user is a minor, that account will be closed immediately and all associated winnings may be forfeited.

A note to parents — please monitor your children's access to online gaming platforms and keep your devices and passwords secure.

4 Deposit & Withdrawal Rules

4.1 Deposit Terms

To deposit funds into your l897 account, you can use bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳500. Deposited funds must come from a payment account registered in your own name.

• Deposits from third parties or unknown sources are not accepted.
• Depositing with a credit card or borrowed money is discouraged.
• Providing incorrect information may delay the deposit process.
• l897 reserves the right to reject any suspicious transaction.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawals are generally completed within 10–45 minutes. Withdrawals can only be made to the same payment method used for the original deposit.

l897 reserves the right to verify identity before processing a withdrawal. Completing wagering requirements is mandatory before withdrawing bonus funds — see the Bonuses section for details.

• Real money cannot be withdrawn while active bonus wagering requirements remain unfulfilled.
• Large withdrawals may be delayed if account verification is not complete.
• Withdrawals may be cancelled if multiple accounts are detected.

5 Bonus & Promotion Terms

5.1 Welcome Bonus

l897 offers new members a 100% bonus on their first deposit, up to ৳10,000. For example, if you deposit ৳1,000, you will receive a ৳1,000 bonus — bringing your total balance to ৳2,000.

5.2 Wagering Requirements

Before withdrawing bonus funds, you must wager 25 times the bonus amount. Wagering applies only to the bonus amount, not the deposited funds. Example: ৳1,000 bonus × 25 = ৳25,000 must be wagered before bonus winnings become withdrawable.

• Bonuses have a limited validity period — wagering must be completed within the specified time.
• If you wish to make a regular withdrawal after accepting a bonus, the bonus can be cancelled first — however, the bonus amount will be forfeited.
• l897 reserves the right to cancel a bonus in cases of suspected abuse.
• A new bonus cannot be claimed while another bonus is active.

5.3 VIP Cashback Program

l897's VIP program has three tiers — Bronze, Silver, and Gold. Weekly cashback is provided at each tier: up to 0.3% at Bronze, up to 0.7% at Silver, and up to 1.0% at Gold. You can advance to a higher tier by playing regularly and staying active on the platform.

6 Prohibited Activities

The following activities are strictly prohibited on the l897 platform. Engaging in them will result in immediate account closure and all balances may be forfeited:

• Operating multiple accounts by the same person.
• Creating an account with false or fake information.
• Abusing or manipulating the bonus system.
• Depositing funds from illegal sources (money laundering).
• Attempting to technically manipulate the platform's software or game systems.
• Placing bets using automated software or bots.
• Playing in collusion with other users.
• Spreading false information about the platform or its users.
• Allowing a third party to use your account.

7 Account Closure & Suspension

7.1 Closure by l897

l897 reserves the right to suspend or close any account without prior notice in the following circumstances:

• In case of a breach of these Terms.
• In case of failure to complete identity verification or providing false information.
• In case of suspicious or fraudulent activity.
• In case of a self-exclusion request under the responsible gaming policy.

7.2 Closure by the User

If you wish to close your own account, please contact our support team. You may withdraw your available balance before the account is closed; however, bonus funds tied to incomplete wagering requirements will be forfeited.

8 Betting & Gaming Rules

All games on l897 — slots, casino games, sports betting, and others — are governed by their own specific rules. It is the user's responsibility to understand the specific rules of any game before participating.

• If a bet is voided due to a technical error, the bet amount will be refunded.
• Game results are determined by a neutral algorithm (RNG).
• Winnings obtained due to a software error or malfunction may be considered void.
• l897 is not responsible for power outages or internet disconnections — in such situations, game results will be determined based on the data stored on the server.

9 Privacy & Data Protection

l897 gives the highest priority to protecting your personal information. Our platform uses SSL encryption technology to keep all your data and transactions secure.

Full details on how your personal information is collected, used, and stored can be found in our Privacy Policy. Your personal information is not sold to third parties.

• Your registration information, transaction history, and gaming activity are recorded.
• Information may be provided to regulatory authorities as required by applicable law.
• You can contact support to review or correct your information.

10 Limitation of Liability

l897 is not liable for losses arising from the following circumstances:

• Losses caused by a user's internet disconnection or technical issues.
• Delays or errors related to third-party services (such as bKash, Nagad, Rocket, or Upay).
• Losses resulting from unauthorised access to a user's account where the password was exposed due to the user's own negligence.
• Any financial loss arising from gaming.
• Missed opportunities due to unexpected platform downtime.

Online gaming carries financial risk. l897 supports responsible gaming and never recommends treating gambling as a source of income.

11 Dispute Resolution

11.1 Complaints Process

If you have a complaint, please contact our support team first. Live chat is available 24/7, and you can also reach us by email at: [email protected] — support is available in both Bengali and English.

11.2 Resolution Process

Upon receiving a complaint, l897 will investigate and provide a resolution within a reasonable time. The relevant account or transaction may be temporarily suspended during the investigation. l897's decision will be considered final.

• In case of a dispute, keep all relevant evidence (screenshots, transaction details).
• When filing a complaint, include your account ID and the relevant date and time.
• Always communicate in a polite and professional manner.

12 Changes to Terms & Enforceability

l897 reserves the right to amend these Terms in part or in full at any time. Users will be notified of significant changes via email or through the platform.

Continuing to use the platform after updated Terms are published will be taken as your acceptance of the new Terms. We therefore recommend visiting this page regularly.

These Terms have been drawn up in English and apply to users in Bangladesh. If any clause is found to be unenforceable or void, the remaining clauses will continue to be in effect.